Peer Presenter: Emmett Slobodzian, Program Impact
Manager, Norwescap. Follow a transformative journey towards
enhancing efficiency and impact with non-profit resources. We
delve into the quest for a tailored Customer Relationship
Management software solution, aligning with our unique needs
through an RFP process. Discover how we built a system for
specific needs from an out-of-the-box solution. We share
insights on training tech-resistant staff, evolving reporting
capabilities, and implementing time-saving automations, all
geared towards maximizing our mission’s success.

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